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Can multiple people use a smart visual doorbell or peephole simultaneously?
Dear Customer, we are sorry for your inconvenience. Yes. You can share a smart visual doorbell or peephole with others in the app and allow them to use it.
Can I bind a doorbell or peephole to two mobile phones?
No. However, you can use the home or sharing feature to share a doorbell or peephole with others.
How do I unbind a device with an app account?
"Tap the device in the device list to enter the device's control panel. Tap the button in the upper right corner to enter the device editing page. Tap Remove Device to remove the device from the device list. All automation and tap-to-run scenes associated with the device will become invalid. Alternatively, set the device to the network pairing mode to remove the device. Note: To bind devices with high-security requirements, such as smart cameras, visual doorbells, and smart door locks, you must first remove them from the original account."
What are the transmitter and receiver of a wireless doorbell?
Dear user, we are sorry for your inconvenience. A wireless doorbell typically consists of a transmitter and receiver. The transmitter is the outdoor unit, that is, the doorbell button. The indoor unit, receiver, is used to receive signals and ring.
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